Setting up a custom sending domain
Setting up a custom domain
Instead of sending emails with a reply-to address we support the ability for you to use a custom sending domain. In this example we will further explain setting up "ongoodbits.com".
As an overview, we need to change the email setup in Goodbits to use ongoodbits.com, verify the domain and then add the optional SPF record to improve the deliverability of the email.
All of these steps ensure we can deliver the emails with the best validation possible, reducing the changes of your email being placed in spam.
1. Enter your custom domain
Under "Email setup" in your account settings, switch the toggle under "Use Custom Sending Domain" to on. Enter the full email address you would like to send from, for us it would be "email@example.com", then save the settings page.
We will send an email to that address as the first step to verify your domain, please follow that link. If you don't receive it please make sure your domain is setup to receive email, if it wasn't and you try again, please let us know as we might've blocked sending emails to that address.
Now we need to verify the domain with our email sending provider. To do this you need to enter the DKIM entry displayed when you open the modal "View DKIM & SPF Instructions"
Add this TXT record for your domain (remember to change
ongoodbits.com being changed):
goodbits._domainkey.ongoodbits.com(Some services don't require you to enter your domain, so just enter
v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCrLHiExVd55zd/IQ/J/mRwSRMAocV/hMB3jXwaHH36d9NaVynQFYV8NaWi69c1veUtRzGt7yAioXqLj7Z4TeEUoOLgrKsn8YnckGs9i3B3tVFB+Ch/4mPhXWiNfNdynHWBcPcbJ8kjEQ2U8y78dHZj1YeRXXVvWob2OaKynO8/lQIDAQAB;
Our SPF TXT record is optional but encouraged for those that want the best email deliverabilty
Add this TXT record for your domain (replace
ongoodbits.com of course!):
v=spf1 include:sparkpostmail.com ~all
On some domain management services there could be an SPF setting, if that is the case simply add
spf.sparkpostmail.com in the relevant include field.
If you already have a TXT record add
include:spf.sparkpostmail.com after your current include statements.
4. Verify Validity
Back in Goodbits, click on the "Verify Record" from the "View DKIM & SPF instructions" modal. That will trigger a check of your domain to ensure the records have been setup properly. Remember that some DNS providers take a couple of hours before the settings are updated on the internet.
Not working as you expected? Too technical? Contact us at firstname.lastname@example.org
When a campaign is created in MailChimp, we enable their 'Authenticate Campaign' which ensures that MailChimp looks up any SPF and DKIM. For more information read the MailChimp Authentication guide. So just make sure your from details on the list you are using is configured to use the domain you have authenticated with them.
If you have any concerns, please ask us. We'd be happy to chat about this!