Setting up a custom sending domain

Setting up a custom domain

Instead of sending emails with a reply-to address we support the ability for you to use a custom sending domain. In this example we will further explain setting up "ongoodbits.com".

As an overview, we need to change the email setup in Goodbits to use ongoodbits.com, verify the domain and then add the optional SPF record to improve the deliverability of the email.

All of these steps ensure we can deliver the emails with the best validation possible, reducing the changes of your email being placed in spam.

1. Enter your custom domain

Under "Email setup" in your account settings, switch the toggle under "Use Custom Sending Domain" to on. Enter the full email address you would like to send from, for us it would be "kalv@ongoodbits.com", then save the settings page.

We will send an email to that address as the first step to verify your domain, please follow that link. If you don't receive it please make sure your domain is setup to receive email, if it wasn't and you try again, please let us know as we might've blocked sending emails to that address.

2. DKIM

Now we need to verify the domain with our email sending provider. To do this you need to enter the DKIM entry displayed when you open the modal "View DKIM & SPF Instructions"

Add this TXT record for your domain (remember to change   ongoodbits.com being changed):

Type
TXT
Name
goodbits._domainkey.ongoodbits.com (Some services don't require you to enter your domain, so just enter goodbits._domainkey)
Value
(This will be displayed in your modal, here is one as an example, each domain has their own key)
v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCrLHiExVd55zd/IQ/J/mRwSRMAocV/hMB3jXwaHH36d9NaVynQFYV8NaWi69c1veUtRzGt7yAioXqLj7Z4TeEUoOLgrKsn8YnckGs9i3B3tVFB+Ch/4mPhXWiNfNdynHWBcPcbJ8kjEQ2U8y78dHZj1YeRXXVvWob2OaKynO8/lQIDAQAB;

3. SPF

Our SPF TXT record is optional but encouraged for those that want the best email deliverabilty

Add this TXT record for your domain (replace  ongoodbits.com of course!):

Type
TXT
Name
ongoodbits.com
Type
v=spf1 include:sparkpostmail.com ~all

On some domain management services there could be an SPF setting, if that is the case simply add  spf.sparkpostmail.com in the relevant include field.

If you already have a TXT record add  include:spf.sparkpostmail.com after your current include statements.

4. Verify Validity

Back in Goodbits, click on the "Verify Record" from the "View DKIM & SPF instructions" modal. That will trigger a check of your domain to ensure the records have been setup properly. Remember that some DNS providers take a couple of hours before the settings are updated on the internet.

Still Stuck?

Not working as you expected? Too technical? Contact us at support@goodbits.io

Using MailChimp?

When a campaign is created in MailChimp, we enable their 'Authenticate Campaign' which ensures that MailChimp looks up any SPF and DKIM. For more information read the  MailChimp Authentication guide. So just make sure your from details on the list you are using is configured to use the domain you have authenticated with them.

If you have any concerns, please ask us. We'd be happy to chat about this!

Still need help? Contact Us Contact Us